A board portal can be a useful tool for streamlining meetings as well as reducing administrative burden and enhancing communication. It’s crucial to select the best software for your business. Many board portals are over-engineered and offer features that your nonprofit doesn’t require. You could easily spend money on tools which don’t add value for your board.
This checklist can be used to assess possible providers for board portals. The following questions will help you identify the most important and relevant factors that will impact your final decision about a vendor.
Choosing Leading Board Portals
Find a website that has an intuitive interface that is easy to use and master. Be sure to consider the performance of the company’s customer support team. The way they respond to your request for assistance with creating an entirely new portal or fixing issues can be a major factor in the level of satisfaction you have with the product.
Then, take a look at the security measures that prospective vendors have in place to safeguard your personal information. Some portals provide two-factor authentication, secure encryption of data and third-party penetration testing of the software. Some portals have their servers hosted in secure data centers and conduct regular security audits. You should also find out whether they’re equipped for a disaster recovery scenario.
Ask a potential provider how they plan to improve the functionality of their board portal. Do they include a feature roadmap for the future? Also, do they inform customers about any impending updates that may impact their experience?